Tuesday, August 24, 2010

Technology Corner: Changes to Printing & Computing

This summer, the Academic Technologies department made some major improvements to printing and computing in the Goodson Law Library and the Law School. Here are the most important things to know:

ePRINT UPGRADE

Returning students should install the new ePrint software in order to print to the new system from laptops. It’s critical to uninstall the old software first. You can access the new ePrint drivers at http://www.law.duke.edu/computing/download/downloadlist with your NetID and password.

TWO TYPES OF PRINTERS

Have the printers been procreating? You may think so after seeing the Document Production Room on Level 3, where the library’s old black and white photocopiers have been replaced by two color multifunction devices. In addition to the dedicated LexisNexis and Westlaw printers, there are two ePrint printers and release stations (for black & white printing) and two Sharp multifunction devices (for color printing and photocopying). It’s important to know the difference, since black & white ePrint printers are always free to law students, while the multifunction devices will charge your Flex account.

To send jobs to the black & white ePrint stations, select ePrint-OIT as your printer. For law students, remember that ePrint-OIT is free within the Law School – although you start with a balance of $75.00, which does dwindle with use, you are not actually being charged, and the balance will automatically increase by $10.00 each time it reaches the $1.00 threshold. At the beginning of a new semester, law students have their balance reset to $75.00. The balance is intended only as a reminder of your usage.

To send jobs to the color devices, select ePrint-Color (Fee). These devices will charge your Flex account, $0.07 per page for black & white printouts/copies and $0.15/page for color printouts/copies.

LIBRARY PRINTING

Returning students may notice that the Reading Room has gotten a little quieter, now that printer 3C has moved just outside the library entrance (to the left of the staircase, near the “tabling” area). All twelve of the public computer stations on Level 3 now print to the ePrint system, as do the Level 2 carrel computers and the “lookup” stations on each floor. You can choose the ePrint-OIT option for black and white printing, or ePrint-Color (Fee) for color printouts. For ePrint-OIT black & white printing, you can then release jobs at any ePrint station within the Law School by swiping your DukeCard at the print station.

PRINTER LOCATIONS & STATUS

The library’s two multifunction devices/copiers are located in the Document Production Room (Room 3210), which also includes two black & white ePrint-OIT printers and swipe stations. There are two more ePrint-OIT printers and release stations located on each floor of the library (generally, one behind the center staircase and the other close to the back elevator), as well as two printers and release stations outside the library (3C, near the library entrance, and outside the Registrar’s office on Level 2). You can check the status of the various printers around the Law School at http://www.law.duke.edu/computing/printing/index.

GUEST ACCESS & TROUBLESHOOTING

If you do not have a DukeCard (or if you experience problems while using your DukeCard on the new system), please see the library service desk for assistance with the new printers and/or photocopiers.

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